Account & Profile

Add photos of your work and your logo to your Service.com.au listing, change their order, delete old ones and find your listing link.

You can't add or remove team members on a business account yourself. Each account has one sign-in. Find out what to do instead, and why jobs might show on one account but not another.

Refer another tradie to Service.com.au from the Get Free Months page in your dashboard, and see what the page offers for a referral.

Where to find the notifications bell, what shows up in your feed, how to read, archive and restore notifications, and how the feed differs from emails, SMS and push alerts.

One account can hold more than one listing, such as one for each location or brand. You can't add a listing from your dashboard, so contact our team and we'll set it up for you.

Add a trade licence or qualification to your listing from the Qualifications & Licences tab, see what support checks, and see how it shows on your public listing.

What each number on your Insights page means, how to change the date range, how to request reviews from completed jobs, and why new listings see a setup checklist first.

Found a duplicate listing you can't edit, a listing for your business created by someone else, or wrong details? Here's what to send us, and how to correct details on a listing you manage.

What to do when your login code doesn't arrive or doesn't work, your email isn't recognised, or a link in one of our emails takes you to the sign-in page.

Who Service.com.au is, why you might be getting emails from us, what to do about emails for a job you didn't post, and how to stop marketing emails.

What a new device sign-in alert from Service.com.au means, when you can ignore it, what to do if it wasn't you, and why you might get one for an account you don't remember creating.

Stop job lead emails, texts and marketing emails from Service.com.au. Use your notification settings or the unsubscribe link in an email, or contact us to remove your details.

How to get your business listed in the Service.com.au directory for free, build your listing from your website or by chat, and what to do if you need a second listing for another location.

How to change or update your Service.com.au password while you're logged in, on a computer, a phone or in the app.

Forgotten your password and can't get into your business account? Reset it from the sign-in screen with a code we email you, then open your listing to edit it.

Fill in your listing, add photos and FAQs, check your profile strength and work towards the Verified and Trusted badges.

Change the services you list and your listing's location (suburb or postcode) from Categories & Location in your listing.

Change the name, phone number, email or profile picture on your account, and find your sign-in security, notification and billing settings.

Earn the Verified, Trusted and Recommended badges on your listing, find out why an ABN or licence number isn't accepted, what we check and whether Google reviews count.

Change your business name, email, phone, address, logo, photos, licences and other listing details, and update your own name, phone or email.

You can't delete your Service.com.au account or remove your business listing from your dashboard. Contact our team to ask for it, and turn off emails while you wait.

This guide has moved. See How to List Your Business on Service.com.au for Free to create your listing and learn about Basic and Premium.

Change the full name, phone number or email address on your business account from the Personal page.