You can change your name, phone number or email address on the Personal page of your account. Each detail is saved on its own, so you only need to edit the one you want to change.

On a Computer

1
Open the menu

Log in to your dashboard and click on the menu icon in the top right corner.

2
Open Profile

Under Settings, select Profile. This opens the Personal page.

The business dashboard on a computer with the menu open from the top right corner, and the pointer on Profile under Settings.
The business dashboard on a computer with the menu open from the top right corner, and the pointer on Profile under Settings.
3
Edit the detail

Click on Edit next to Full name, Phone or Email, then enter the new detail.

4
Save your change

Click on Save below the field. To leave it as it was, click on Cancel.

The Personal page on a phone with Full name open for editing: the name in the box, and Cancel and Save below it, with Phone and Email underneath.
The Personal page on a phone with Full name open for editing: the name in the box, and Cancel and Save below it, with Phone and Email underneath.
5
Check the update

Make sure the new detail now shows under the field's name on the Personal page.

On a Phone or in the App

1
Open the menu

Tap Menu in the bottom bar.

2
Open Personal information

Under Settings, select Personal information.

The business Menu on a phone, scrolled to Settings, with Personal information selected above Security & privacy, Notification settings and Billing.
The business Menu on a phone, scrolled to Settings, with Personal information selected above Security & privacy, Notification settings and Billing.
3
Edit and save

Tap Edit next to the detail you want to change, enter the new detail, then tap Save.

When you edit Full name, enter your first and last name together, for example "Sam Taylor". The first word is saved as your first name and the rest as your last name. If you enter only one word, your last name stays as it was.

Changing your Email here also changes the email you log in with.

These are your own contact details. To change what homeowners see on your public listing, go to Listings and click on your listing's name.

For your other account settings, such as notifications, sign-in and billing, see How to Manage Your Account.

Need Assistance?

If you have questions, contact us at support@service.com.au or call 1300 523 787. Our team is here to help!