Getting Started

Add to-dos for call-backs and follow-ups, put them on a job, set a date, time or repeat, tick them off and get a reminder in the app when they're due.

Add your website and social links after you sign up and we'll draft your listing for you to check. If you don't have a website, you can build your listing by chat instead.

How to cancel your Toolbox subscription or change the card it's charged to, what happens to your jobs, customers, quotes and invoices afterwards, and how Toolbox differs from your Premium membership.

Set the logo, business name, ABN and brand colour on your Toolbox quotes and invoices, plus default quote and invoice terms and job settings.

How to create an invoice from a job or an accepted quote, send it by SMS or email, let homeowners pay by card, set up payouts, and track paid, partially paid and overdue invoices.

Add customers to your Toolbox customer list one at a time, or import the customers you already have from a CSV file.

Save the prices you charge most in your Toolbox price book, import them from a CSV file, and add them to quotes and invoices.

Talk a job through on site and Toolbox builds the quote's line items from your price book. Then check the prices, fill any gaps and send it by SMS or email.

Create a quote from a job, add prices from your price book, send it by text or email, and turn the accepted quote into an invoice.

How to add a job in Toolbox, follow the next step each job shows, book a visit with an arrival window, read the Jobs list, and mark a job hired, completed or done.

If you're paying for Premium but not winning jobs from your leads, check you can respond to them, then follow these seven steps to win more of the right work.

What the guided walkthroughs are, when they start on their own, which ones you'll see, and how to replay, skip or hide them and book a call with our team.

Toolbox is the job management app for tradies from Service.com.au. It's free for 30 days, then A$29/month + GST at an introductory price. Find out what it does, what works without it, and how to start your free month.

Found your business already listed on Service.com.au? Contact our team to claim the listing, recover access or link it to your account.

Service.com.au doesn't hire painters, construction workers or labourers, and isn't set up for finding subcontractors. Here's what the site is for and how a trade business can use it.

The Service.com.au app is on both Android and iPhone. How to download it, update it, and what to do if it keeps crashing.

Book a free one-on-one onboarding call for help setting up and using Service.com.au, and reschedule or rebook it if you missed it or want an earlier time.

How Service.com.au works for businesses: sign up, set your categories and service area, and respond to the leads that match you.

Create a free Basic listing by selecting List Your Business on the Service.com.au homepage, filling in your details and selecting Create Free Listing. To respond to leads, upgrade to Premium.