After you sign up, you can build your profile from your website. Add the links where your business already shows up online, such as your website, Facebook page or Google listing, and we'll draft your listing for you. Nothing is saved to your listing until you've checked it and accepted it.

Build your profile from your links

1
Add your links

Right after you sign up, you'll see Build my profile. Enter your website in My website and other links. To add your Facebook page, Google listing, Instagram or any other page that shows your work, Select Add another link.

The Build my profile page on a phone, with two links entered under My website and other links, an Add another link button, the I don't have a website link, and Skip for now and Build my profile buttons.
The Build my profile page on a phone, with two links entered under My website and other links, an Add another link button, the I don't have a website link, and Skip for now and Build my profile buttons.

Your links need to be live and public. We can't read a site that's password-protected or still under construction.

2
Start the build

Select Build my profile. You'll go to your dashboard while we read your links and draft your listing, and you can keep using your dashboard in the meantime.

If you'd rather do this later, Select Skip for now.

3
Open your drafts

When your drafts are ready, a message pops up saying "Your profile drafts are ready". Select Review to open Review your AI-built profile.

4
Check each draft

Each draft shows the field it fills, what we wrote and where it came from. For each one:

  • Select Accept to save it to your listing.
  • Select Edit to change the wording (the button changes to Done while you edit), then Accept to save it.
  • Select Skip if it isn't right. Nothing is saved, and the draft stays on the page, faded and marked Skipped.

A draft marked Replaces current will replace something that's already on your listing, and the current wording is shown crossed out underneath. The count under your drafts shows how many drafts you have left to review.

Review your AI-built profile on a phone: a Listing description draft marked Saved, then a Listing title draft marked Replaces current with the current title crossed out underneath and Accept, Edit and Skip buttons, and 1 left to review.
Review your AI-built profile on a phone: a Listing description draft marked Saved, then a Listing title draft marked Replaces current with the current title crossed out underneath and Accept, Edit and Skip buttons, and 1 left to review.
5
Finish what's left

Under your drafts, Still needs you lists anything we couldn't draft, such as Add photos of your work, Choose the services you offer and Add your ABN, licence and insurance. Select one to go straight to that part of your listing. You enter your ABN, licence and insurance yourself.

If we couldn't draft much

Sometimes we can't read a website. The address may be wrong, the site may be down, or it may block us. The review page tells you what happened. Where a corrected link would help, you'll see a button such as Add your website or Re-check your website that takes you back to add your links again. Otherwise, you can fill in the rest of your listing by chat (see below) or in your listing yourself.

If the build doesn't work at all, you'll see Try again.

To start over with fresh drafts, Select Rebuild with AI on the review page. Anything you've already accepted stays on your listing. Only the drafts you haven't reviewed are replaced.

If you don't have a website

On the Build my profile page, Select I don't have a website — build my profile by chat. This opens your listing with the AI listing builder chat ready to go. You answer a few questions about your business, and it drafts your listing as you go.

Fill gaps in your listing by chat

The AI listing builder looks at your listing and suggests where to start, such as your description, service area or opening hours. You can also type about your business in the chat.

1
Open the chat

Go to Listings and Select your listing's name. Select Build with AI at the top of the page. You can also open the chat from the review page by selecting Let's finish up.

2
Pick where to start

Under Where do you want to start?, Select one of the sections listed, or type in the box at the bottom.

3
Check each suggestion

Each suggestion is marked Draft. Select Use this to save it to your listing, or Edit to change it first and then Save edits. Saved suggestions show Saved to your listing.

The AI listing builder chat on a phone: the business's message about what it does, and a Listing description suggestion marked Draft with Use this and Edit buttons below it.
The AI listing builder chat on a phone: the business's message about what it does, and a Listing description suggestion marked Draft with Use this and Edit buttons below it.

The chat can also draft a default quote message, which is a message you can use again each time you quote. It's saved to your account rather than shown on your listing, and you can edit it before you save it.

Nothing from the chat or the review page goes on your listing until you choose Accept, Use this or Save edits. Read each one carefully before you save it, because it will appear on your listing as you saved it.

Need Assistance?

If you have questions, contact us at support@service.com.au or call 1300 523 787. Our team is here to help!