Book an onboarding call if you want one-on-one help setting up your business account and understanding how Service.com.au works. The Tradie Success Team can answer your questions, explain the platform, and share tips to help you get started faster.
Book your onboarding call
Open the booking page
Go to the onboarding booking page to see available appointment times.
Choose a time that suits you
Select the time slot that works best for you. Available times are shown in your local time zone.
Enter your details
Enter your name, email address, and any extra information that will help the team prepare for your call.
Confirm your booking
Review your details and click on the confirmation button to finalise your booking.
Check your confirmation email
Open your confirmation email to view your meeting details and calendar invite.
Prepare for the call
Write down any questions, goals, or account setup issues you want help with so you can make the most of the session.
What your onboarding call covers
Your onboarding call gives you one-on-one support from the Tradie Success Team.
During the call, you can get help with:
- Setting up your account
- Understanding how Service.com.au works
- Learning tips to get the most value from your membership
- Asking questions about your profile, leads, or next steps
Frequently asked questions
How long is the onboarding call?
Onboarding calls usually take about 15 minutes.
Can you reschedule the booking?
Yes. You can reschedule your call using the link in your confirmation email.
What happens if you miss the call?
You can book another time using the same booking link.
Is the onboarding call mandatory?
No. It is optional, but it is a helpful way to get started and understand how to use the platform.
Need help?
If you have questions, contact us at support@service.com.au or call 1300 523 787.