If you need to take a break, you can pause your subscription from the Billing section of your account and come back later when you're ready.

1
Open Billing

Log in to your account, click on the menu in the top right corner, and select Billing.

Billing option in the account menu
Billing option in the account menu
2
Start Cancelling Your Plan

In the Billing section, click on Cancel Plan.

Cancel Plan button in the Billing section
Cancel Plan button in the Billing section
3
Choose the Pause Reason

When prompted for a reason, select Temporarily Pausing Plan to Return.

Cancellation reason option for temporarily pausing plan to return
Cancellation reason option for temporarily pausing plan to return
4
Reactivate When You're Ready

Your subscription will be cancelled, and you can renew your plan at any time when you're ready to return.

Subscription status after cancelling with option to renew later
Subscription status after cancelling with option to renew later

Need Assistance?

If you have questions, contact us at support@service.com.au or call 1300 523 787. Our team is here to help!