To change the card you pay with, add your new card in Billing. It becomes your default straight away unless you untick that box. You can also switch between saved cards and remove a card you no longer use.

1
Open Billing

Log in to your account. On a computer, click on the menu icon in the top right corner and select Billing. On a phone or in the app, tap Menu, then Billing.

2
Add a card

Under Payment methods, select Add card. If you have no card saved yet, you can also select Add your first card.

Payment methods at the end of the Billing page on a phone, with the Add card button highlighted above a saved Visa card marked Default.
Payment methods at the end of the Billing page on a phone, with the Add card button highlighted above a saved Visa card marked Default.
3
Enter your card details

Enter your card number, expiry date and CVC in Card details.

4
Choose whether it's your default

Set as default payment method is already ticked. Leave it ticked to pay with the new card from now on, or untick it to save the card without changing your default.

The Add payment method page on a phone: the Card details field, Set as default payment method already ticked, and the Back and Add card buttons.
The Add payment method page on a phone: the Card details field, Set as default payment method already ticked, and the Back and Add card buttons.
5
Save your new card

Select Add card. You'll go back to Billing, where your new card is listed under Payment methods.

Change your default card

Your default card shows a Default label next to it.

1
Open the card's menu

In Billing, select the three dots next to the card you want to use.

2
Make it your default

Select Set as default.

Remove a card

1
Open the card's menu

In Billing, select the three dots next to the card you want to remove.

2
Remove the card

Select Remove card.

Toolbox billing

Toolbox is billed separately from your listing plan. To manage your Toolbox billing, select Manage in the Toolbox section of the Billing page.

If you see "Account managed manually"

If your Billing page shows Account managed manually, our team set up your billing for you, and you won't see Payment methods. To change your card, contact us or select Call now.

Need Assistance?

If you have questions, contact us at support@service.com.au or call 1300 523 787. Our team is here to help!