Below is a clear step by step guide for both Android and iPhone users to download the Service.com.au application.
Android Google Play Store steps
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Open the Google Play Store app on the phone.
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Tap the search bar and type service.com.au then press Search.
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Find the official app in the results. Check the publisher name and the app icon to confirm it is genuine.
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Tap Install. The store will download and install the app.
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When the app finishes installing tap Open to launch it.
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On first run you may be asked to grant permissions such as location or notifications. Grant the permissions required for the features you want to use. You can change these later in Settings.
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To put the app on your home screen, open the app drawer, find the service.com.au icon, press and hold it, then drag it to your home screen if your launcher supports that.
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To update the app in future open the Play Store, tap your profile icon, select Manage apps and device, then Update available and choose service.com.au or enable automatic updates.
iPhone App Store steps
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Open the App Store on your iPhone.
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Tap the search tab and type service.com.au then tap Search.
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Locate the official app and check the developer name to make sure it is the correct app.
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Tap Get or the app icon then authenticate using your Apple ID, Face ID, Touch ID or your passcode when prompted. The store will download and install the app.
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When installation finishes tap Open to start the app.
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The app may prompt for permissions such as location or notifications the first time you use a feature that needs them. Grant or deny as you prefer. You can change permissions later in Settings.
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The app icon will normally appear on your home screen or App Library. To move it to a particular home screen press and hold until icons jiggle then drag it where you want.
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To update the app later open the App Store, tap your profile picture at the top, then scroll to Available updates and update service.com.au or enable automatic updates.