If you need help, you can often find an answer quickly in the Help Centre. If you still need support, you can contact the team by form or phone.

Find Answers in the Help Centre

1
Open the Help Centre

Go to the Help Centre to browse support articles and common questions.

Search bar at the top of the Service.com.au Help Centre
Search bar at the top of the Service.com.au Help Centre
2
Search for Your Question

Use the search bar at the top of the page to find answers to common questions.

3
Browse by Audience

Scroll to the Businesses and Customers sections to view popular articles for each group.

Businesses and Customers sections in the Help Centre showing article categories
Businesses and Customers sections in the Help Centre showing article categories
4
Open All Articles

Click on See all articles under the section that matches you to view more help topics.

  • Businesses are tradies looking to advertise their services.
  • Customers are homeowners looking for a tradie for their project.

Contact the Team

Our general office hours are 9:00 am to 4:30 pm AEST (Brisbane).

If you send a message after business hours, the team will reply on the next business day.

1
Open the Contact Form

Go to the contact form and enter your details and message.

2
Submit Your Request

Complete the form and send your enquiry so the team can get back to you.

3
Call the Team

Call 1300 523 787 if you would rather speak to someone by phone.

Other Ways to Open the Contact Form

1
Open Contact From the Website Footer

Go to Service.com.au and click on Contact under Support in the footer.

Support section in the Service.com.au website footer with the Contact link
Support section in the Service.com.au website footer with the Contact link
2
Open Contact From the Help Centre

Go to the Help Centre and click on Contact us in the top right corner.

Contact us button in the top right corner of the Help Centre
Contact us button in the top right corner of the Help Centre

Need Assistance?

If you have questions, contact us at support@service.com.au or call 1300 523 787. Our team is here to help!