How to Book an Onboarding Call

This page provides a guide on how to book an onboarding call with the Tradie Success Team at service.com.au. The onboarding calls offer personalised support to help users set up their accounts, maximise platform benefits, and address any questions.

Welcome to service.com.au! We’re thrilled to have you on board. To help you get the most out of your experience, we’ve set up onboarding calls with our Tradie Success Team. These calls are designed to:

  • Provide personalised support as you set up your account.

  • Share tips and insights to maximise your success on our platform.

  • Answer any questions you may have about using service.com.au.

Follow these steps to book your onboarding call:


Step-by-Step Guide

  1. Click the Booking Link: To book your onboarding call, visit this link.

  2. Choose a Time: Once you’re on the booking page, select a time slot that suits your schedule. Available times are displayed in your local time zone.

  3. Provide Your Details: Fill in your name, email address, and any additional information we should know before the call. This helps us tailor the session to your needs.

  4. Confirm Your Booking: Double-check the details and click the confirmation button. You’ll receive an email with your meeting details, including a calendar invite.

  5. Prepare for the Call: Think about the goals you’d like to achieve during your onboarding session. If there are specific questions or areas you’d like assistance with, jot them down to discuss with our team.


Frequently Asked Questions

Q: How long does the onboarding call take? A: Onboarding calls typically last 15 minutes.

Q: Can I reschedule my booking? A: Yes! You can reschedule by clicking the link in your confirmation email and selecting a new time.

Q: What if I miss my scheduled call? A: No worries. You can rebook using the same link above.

Q: Is the onboarding call mandatory? A: While it’s not mandatory, we highly recommend it to help you get started and make the most of our platform.


Need Assistance?

If you have any issues booking your onboarding call or have further questions, please don’t hesitate to reach out to our support team at support@service.com.au or call us directly at 1300 523 787.

We look forward to helping you achieve success with service.com.au!