To be successful on our platform, respond to jobs quickly and professionally, selling yourself and your services. Follow up with customers after completing a job.
Introduction
We have a simple 6 Step Process for Success on our platform:
- Make sure you have our app downloaded and turn on app notifications so you receive jobs straight away.
- Correct Job Categories: Adjust the categories of work anytime to make sure you receive the right jobs.
- Correct Locations: Adjust the radius to make sure the jobs are in the correct areas.
- Response time: Accept each job ASAP and call the customer straight away, leave a voicemail if no answer and follow up through the app and via text.
- Response Methods: Respond via the app, call, SMS, voicemail, and follow up later in the day.
- Response content: Sell yourself, your company, your services offered, or any guarantees you provide.
Step 1: Make sure you have our app downloaded and turn on app notifications so you receive jobs straight away.
This is essential to ensure that you don't miss out on any jobs. Once you have downloaded the app, go to your settings and make sure that notifications are turned on.
Step 2: Correct Job Categories: Adjust the categories of work anytime to make sure you receive the right jobs.
You can adjust the categories of work that you receive at any time. This will help to ensure that you only receive jobs that you are interested in and qualified to do.
Step 3: Correct Locations: Adjust the radius to make sure the jobs are in the correct areas.
You can also adjust the radius from which you receive jobs. This will help to ensure that you only receive jobs that are in the areas where you want to work.
Step 4: Response time: Accept each job ASAP and call the customer straight away, leave a voicemail if no answer and follow up through the app and via text.
It is important to respond to jobs as quickly as possible. The faster you respond, the more likely you are to get the job. If you can't reach the customer by phone, leave a voicemail and follow up through the app and via text.
Step 5: Response Methods: Respond via the app, call, SMS, voicemail, and follow up later in the day.
Customers may prefer different methods of communication. Be sure to respond via the app, call, SMS, and voicemail, depending on what the customer has specified in their job posting. It is also a good idea to follow up later in the day, just in case the customer missed your first message.
Step 6: Response content: Sell yourself, your company, your services offered, or any guarantees you provide.
When you respond to a job, don't just send your price. Take the opportunity to sell yourself, your company, your services offered, and any guarantees you provide. This will help you to stand out from other providers and increase your chances of getting the job.
Follow up after completing each job
After you have completed a job, be sure to follow up with the customer to make sure they are happy with your work. Ask for a review and referral to any family or friends who can use your services.
Record a professional voice message
We also recommend that you record a professional voice message stating your name, your business name, and asking the customer to leave a message with their details so that you can call them back. This will save you time and make it easier for customers to contact you.
Conclusion
By following these 6 steps, you can increase your chances of success on our platform. Make sure you have our app downloaded, turn on app notifications, adjust your job categories and locations, respond to jobs quickly and professionally, and follow up after completing each job.