Submit a complaint

If you're unhappy with the quality of work you've gotten from a business, there are some steps you can take to remedy the situation.

If you're not satisfied with the quality of service you've received from a business on our platform, we strongly encourage you to contact us.
We'll review your complaint and will reach out to the business for a resolution.
If the job has been completed, we encourage you to leave a public review for transparency and to give the business an opportunity to reply and resolve the issue.
If the provider is able to resolve the issue for a positive outcome, you can always update and remove the review.  To remove a review, just contact us directly here.  
Otherwise, the review will remain publicly visible on their profile for future potential customers to see and make an informed decision.